The data system used by Police Headquarters to issue Police Clearance Certificates has been temporarily deactivated due to urgent maintenance work.
Police Headquarters has stated that a temporary procedure has been introduced to accept applications for Police Clearance Certificates until the system is restored.
Police Clearance Certificates are issued through the Clearance Branch located on the 17th Floor of the Suhurupaya Building in Battaramulla, where application processing, report verification, and certificate printing are carried out through an automated database system.
Until the system is restored, members of the public can visit the official Police website, www.police.lk , download the application through the “Download Application” option, and complete it.
The completed application, together with photocopies of the NIC and passport, should be sent to [email protected] .
Upon receiving the applications, the relevant background reports will be called, while the certificates will be issued after the data system is reactivated, the Police stated.
Applicants are also informed that no payment is required when applying under this temporary procedure.
However, all applicants who apply through this temporary procedure will be required to submit a fresh application online and make the relevant payment as usual once the data system has been restored, Police HQ stated.
Notice for those who have already applied
Among applicants who have already submitted applications, the reference numbers of those whose clearance certificates can be issued have been published on the Sri Lanka Police website.
Arrangements have been made to publish the reference numbers of individuals eligible for the issuance of clearance certificates on the Sri Lanka Police website.
Applicants with the relevant reference numbers can visit the Clearance Branch in Battaramulla to obtain their certificates.
The Police stated that facilities have also been arranged for certificates to be collected on Saturdays and Sundays.
Applicants whose reference numbers have not been published on the website will be provided with the relevant reports after the data system has been restored.
Technical work is currently underway to restore the data system as soon as possible, and Police HQ further stated that the public will be informed immediately once the system is reactivated.
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