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Sri Lanka Insurance Corporation General Limited (SLICGL) unveiled Beechat, the country’s first generative AI‑powered insurance assistant, heralding a milestone for Sri Lanka’s insurance industry and move towards digital services.
Beechat is designed to transform the customer experience. Available through the SLICGL website (https://www.slicgeneral.com/) and customer portal, the Assistant offers customers instant access to policy information, real-time claim status updates, and insurance-related help 24 hours a day, seven days a week.
For customers, Beechat makes insurance simpler and always available. Instead of waiting in queues, calling hotlines, or being limited to business hours, customers can check policies, track claims, and receive instant answers in Sinhala, Tamil, or English, empowering every customer, whatever their language, to manage their insurance with ease.
The inclusivity ensures every customer, regardless of language preference, can engage with insurance services seamlessly. The AI‑driven platform reduces complexity, eliminates delays, and builds trust. Ultimately, Beechat transforms insurance from a process often seen as slow and complicated into a smooth digital journey that fits modern lifestyles.
The launch of SLICGL Beechat is strategically important for the organization because it strengthens its position as a leader in innovation within Sri Lanka’s insurance industry. Introducing the country’s first generative AI‑powered, trilingual insurance assistant, SLICGL demonstrates a commitment to digital transformation and technology‑driven service excellence.
The initiative reaffirms the company as forward‑thinking and customer‑centric and differentiating from competitors who still rely on traditional service models. It signals to industry stakeholders that SLICGL is setting new standards for accessibility, efficiency, and convenience in insurance.
Pioneering AI‑driven customer engagement, the company sets a new benchmark. Beechat demonstrates how technology can elevate insurance from a traditional service into a dynamic, futuristic experience, strengthening SLICGL’s relationship with the people it services. (SLICGL)
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Sampath Bank has partnered with Mastercard to launch dedicated Platinum and World Mastercard credit cards tailored for members of the Institute of Chartered Professional Managers of Sri Lanka (CPM Sri Lanka). Designed to cater to the evolving financial, travel, and lifestyle needs of these professionals, the co-branded cards offer worldwide acceptance, SampathCards Ultra Rewards Points, contactless Tap & Go payments, flexible installment options, and overseas travel insurance cover up to USD 100,000.
Cardholders enjoy tier-specific benefits aligned with their CPM status:
World Mastercard: Features global airport lounge access, various travel privileges, a waived first-year annual fee, and a waived joining fee.
Platinum Mastercard: Provides international lifestyle and golf privileges, a waived first-year annual fee, and an optional life insurance cover up to LKR 1.5 million (subject to premium conditions).
Both cards grant pre-approved credit limits subject to standard bank evaluations. Representatives from Sampath Bank, Mastercard, and CPM Sri Lanka emphasized that this collaboration combines trusted payment security, global convenience, and tailored value to support the personal and professional journeys of CPM Sri Lanka members.
Continue Reading Business Accor Marks A New Milestone in Sri Lanka with the Arrival of Pullman Colombo Downtown and Pullman Bentota Resort & Spac Published
India/Sri Lanka – November 5, 2026 – Pullman, the Accor brand built around exchange, marked a major milestone in Sri Lanka with an exclusive gathering at Vistas Rooftop Bar, Pullman Colombo Downtown, on November 4, 2026. The evening celebrated the brand’s debut in the country with the introduction of two landmark properties – Pullman Colombo Downtown and Pullman Bentota Resort & Spa. The occasion brought together Ms. Ranju Alex, CEO, Accor South Asia, property owners, leadership teams from both hotels, distinguished dignitaries, including Vijitha Herath, the Honourable Minister of Foreign Affairs, Foreign Employment, and Tourism, and prominent members of Sri Lanka’s media fraternity to celebrate this exciting new chapter for Pullman in the country.
The introduction of Pullman strengthens Accor’s presence across two of Sri Lanka’s most compelling business and leisure destinations. Bringing together the energy of Colombo’s commercial landscape and the natural beauty of Bentota’s coastline, the two hotels extend Pullman’s contemporary hospitality to both corporate and leisure travellers.
More than a celebration, the evening offered a platform for meaningful exchange with Sri Lanka’s corporate leadership and key industry stakeholders, reflecting Accor’s commitment to building lasting relationships as it continues to grow in the market. Guests also experienced first-hand Pullman’s approach to contemporary hospitality, where business, leisure and social moments come together.
Commenting on the occasion, Ms. Ranju Alex, CEO, Accor South Asia, said, “Sri Lanka is an important market in Accor’s South Asia growth strategy, and the introduction of Pullman represents a significant step in strengthening our presence in the country. With two properties in Colombo and Bentota, we are bringing the brand’s contemporary hospitality experience to both business and leisure destinations. Our focus is not only on expanding our portfolio but also on building lasting partnerships and contributing to the continued growth of Sri Lanka’s tourism industry.”
Continue Reading Business Island Tea Co. & Ceylon Coffee Club launches aggressive expansion strategy across Sri Lanka Published
Following a rapid growth phase that saw over one million customers served in its first 1,000 days, Master Franchisee Silkfive (Private) Limited has launched an aggressive expansion strategy across Sri Lanka for the Island Tea Co. & Ceylon Coffee Club brand.
Under this strategic growth initiative, the company aims to establish a network of over 100 locations nationwide, with active development plans already underway for 85 additional outlets. Having built a strong retail footprint of 15 operational branches in key commercial centers and high-profile tourist destinations—including One Galle Face, Colombo City Centre, ODEL Kandy, Galle, Negombo, and Dambulla – Silkfive (Pvt) Ltd is currently evaluating prime locations across high-density residential and commercial districts. Immediate target zones for near-term expansion include key precincts such as Colombo 02, 04, 05, and 07.
To drive this next phase of network scaling, Silkfive (Pvt) Ltd has rolled out lucrative sub-franchise opportunities aimed at local entrepreneurs and investors seeking entry into the country’s fast-growing beverage and quick-service restaurant (QSR) sectors.
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